At Shangriva.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
- Information We Collect
We collect information from you to provide a seamless shopping experience and improve our services. The types of information we collect include:
(a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details)
(b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
(c) Cookies and Tracking Technologies
Cookies are small data files stored on your device. We use cookies to improve website functionality, analyze usage, and personalize your experience.
You can manage cookie preferences through your browser settings.
- How We Use Your Information
We use the information collected for purposes including, but not limited to:
- Processing and fulfilling your orders
- Communicating with you regarding your orders, inquiries, or promotions
- Improving website functionality and user experience
- Sending marketing communications (with your consent)
- Detecting and preventing fraudulent or unauthorized transactions
- Sharing Your Information
We value your privacy and only share your information in limited circumstances:
- Service Providers: With third-party providers (e.g., payment processors, shipping partners) to fulfill your orders.
- Legal Compliance: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell, rent, or trade your personal information to third parties.
- Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before interacting with them.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
If you wish to delete your data, please contact us at support@shangriva.com. Note that some data may need to be retained for record-keeping purposes.
- Data Protection
We implement industry-standard security measures to protect your information, including:
- SSL encryption for secure transactions
- Regular security audits
- Restricted access to sensitive information
Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
- Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the deletion of your data.
- Withdrawal of Consent: Opt-out of marketing communications or data processing.
To exercise your rights, contact us at support@shangriva.com. We may require verification of your identity before processing your request.
- Children’s Privacy
Shangriva.com is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.
- Cookies Policy
We use cookies to enhance your browsing experience. By using Shangriva.com, you consent to the use of cookies.
You can manage cookies by adjusting your browser settings or using the opt-out features provided in our Cookie Policy.
- Updates to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this page periodically for the latest information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Phone: +27695793535
Email: support@shangriva.com
By using Shangriva.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
