Welcome to Shangriva.com! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you disagree with any part of these terms, you must not use our website.

1. Introduction

Shangriva.com is owned and operated by Shangriva, a beauty business specializing in scrunchies and hair accessories. Throughout the site, the terms “we,” “us,” and “our” refer to Shangriva. These terms govern your use of our website and services.

2. Use of the Website
   You must be at least 18 years old or have parental/guardian consent to use this website. You agree to use Shangriva.com only for lawful purposes and not for any fraudulent or unauthorized activities. You may not reproduce, duplicate, copy, sell, or exploit any part of the website or its content without our express written permission.

3. Products and Services
   We strive to ensure product descriptions and images are accurate. However, we do not guarantee that all information is free from errors. Prices are subject to change without notice. We reserve the right to modify or discontinue products without liability. All products are subject to availability. If a product is out of stock, we will notify you as soon as possible and may offer alternatives or a refund.

4. Orders and Payment
   Payments must be made in full at the time of purchase. By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or unauthorized transactions.

5. Shipping and Returns
   Shipping times and costs are provided at checkout. Delivery timelines are estimates and may vary, 3 to 5 business working days. We only accept returns within 7-day periods of delivery for unused and undamaged items. We do not do refunds; rather, we will do an exchange of another item for you.

6. Intellectual Property
   All content on this website, including but not limited to text, images, logos, and graphics, is the property of Shangriva or its content suppliers and is protected by copyright laws. Unauthorized use or reproduction of any content is strictly prohibited.

7. User-Generated Content
   By submitting content (e.g., reviews, comments) to the website, you grant Shangriva a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish the content. You agree not to post any content that is offensive, illegal, or infringes on the rights of others.

8. Privacy Policy
   Your use of Shangriva.com is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Limitation of Liability
   Shangriva is not responsible for any damages resulting from the use or inability to use our website, including but not limited to direct, indirect, incidental, or consequential damages. We do not guarantee uninterrupted or error-free access to the website.

10. Changes to Terms & Conditions
    We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.

11. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Phone: +27695793535
Email: support@shangriva.com

By using Shangriva.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.